đ How long do I have to return items?
You can return or exchange items within 30 days of delivery.
đŚ What items can I return?
Must be unworn, unwashed, undamaged, with original tags and packaging for non-quality issues.
For quality or size issues, send clear pictures to support@charmingmoda.com for approval.
Eligible returns include wrong, damaged, faulty, missing, or misdescribed items.
đ How do I return an item?
Contact support@charmingmoda.com with your order number, SKU/product name, and reason.
Wait for return instructions and address from our customer service.
Send the item and provide tracking number or return receipt.
đ° When will I get a refund?
Refunds are issued within 3 working days after we receive and inspect your returned items.
đŽ Who pays for return shipping?
Return shipping is at your own cost. We do not offer Freight To Collect (FTC).
â ď¸ Important Notes
Do not send returns to the senderâs address on your package.
Always use the return address provided by customer service.
