Shipping Information

Payment

Payment is due at the time of checkout, regardless of shipping. No order cancellations or modifications can be made after an order is placed.

We offer store credit for returns postmarked within 14 days of delivery. We do not issue refunds to the original payment method.

Please note: CharmingModa is not responsible if promotional or discount codes are not applied at checkout. Discount codes cannot be retroactively applied and no price adjustments are made after the order is placed.

Shipping

Unlock Free Worldwide Shipping at $79!🚚

Shipping Range

  • We can ship to the world & Worldwide free shipping for orders over $79.
  • We ship to almost every country in the world. We also offer paid Express Couriers (DHL) as an alternative option.

Delivery Time

  • Order Processing: 2-5 Business Days.
  • Express Shipping Time (DHL): 6-8 Business Days.
  • Standard Shipping Time: 7-20 Business Days.

Orders & Processing

All orders are processed within 1-4 business days (excluding weekends and holidays). Express orders will be processed as quickly as possible.

Customers must ensure the shipping address is correct. Incorrect addresses resulting in undeliverable packages will incur additional shipping fees.

CharmingModa is not responsible for:

Stolen packages once marked as delivered
Delays after shipment with the carrier
Lost, missing, or damaged packages if package protection was not purchased
Delays caused by weather, holidays, or carrier exceptions beyond our control
Package Protection:

If your item is lost or damaged in transit, email us at support@charmingmoda.com within 2 business days of receiving your order.

Package protection covers replacement items or store credit if a replacement is unavailable. It does not cover stolen or missing packages once scanned or delivered.
Shipping charges are non-refundable, even if packages are delayed.